Consumer advocates hailed the move, which they said could help bring a more comprehensive set of standards to the overdraft space, where they feel there is still a lot of confusion among consumers about what it means to opt in to overdraft protection.
The CFPB intends to scrutinize four areas:
- reordering of transactions
- missing or misleading information about the terms of overdraft programs
- how those programs are marketed, and
- whether they have a disproportionate impact on low-income and young consumers.
The CFPB has requested data from large banks about their overdraft protection practices, and is launching a campaign to let consumers know what they can do to avoid overdraft fees. It also intends to revisit a 2008 FDIC study that found that 9% of checking account customers bear 84% of overdraft fees, and that 46.6% of young-adult consumers have incurred overdraft fees.
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