A small business owner walks into a bank branch and asks for a new checking account. But instead of a stack of paper, a teller pulls out a tablet. It could be an Apple iPad, an HP Slate or some other touch screen tablet. The teller shows the customer several screens. The first is filled with information about business credit cards. The second is brimming with videos. The third outlines the bank's checking options. In the meantime that business owner, already an existing customer, can update her information without signing online -- perhaps even set up her bill payments. That's the promise of the tablet. It incorporates electronic signatures. It's interactive. It's even paperless.American Banker posted a great article on the tablet trend in financial institution branches, the benefits, and how it's all being used. Read it in entirety here.
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