A Connecticut credit union has struck an arrangement with its state's Department of Motor Vehicles to provide DMV services at the credit union's branch. Nutmeg State Financial Credit Union this week debuted its newest branch. It's staffed exclusively by credit union employees, but provides both CU services on one side of the building and DMV services on the other. Nutmeg State employees are trained to use DMV software. Consumers can enter the credit union, use a DMV kiosk — equipped with technology designed by the credit union — to make an appointment or set their place in line, and then wait until their scheduled time or leave the branch and return later. Members use the DMV facility for free, while non-members pay a $5 convenience fee, though that fee is waived if they choose to join. The credit union's branch can handle driver's licenses and ID card renewals, name changes, duplicate licenses, learner's permits and more, though vehicle registration and other services are not available.
Read more details of the credit union's DMV venture on CU Journal.
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