CO-OP/Callahan Call Center Survey Posted by AVCU on 8:53 PM

The CO-OP and Callahan’s Call Center Survey Results has been made available to interested credit unions. This report includes exclusive outsourcing data developed for CO-OP Financial Services by Callahan & Associates. The report is entitled “CO-OP and Callahan’s Call Center Survey Results – The Call Center Landscape, Trends and Outsourcing.” Download a free pdf copy of the report.