The Financial Brand 8/25 blog posting advises credit unions and banks to shy away from trying to make the branch a comfy member hangout . . . . like Starbucks . . . . but points to the desirability of offering free WiFi, which the author predicts will be a consumer expectation in the near future. The posting cites several big bank attempts, with pictures, at turning select branches into something beyond a financial institution service location, each of which usually fails.
Posts
0 comments:
Post a Comment