Use 'Em or Lose 'Em: Your Rewards Points Aren't Really Yours Posted by Bryan Kent on 9:14 AM

Use 'Em or Lose 'Em: Your Rewards Points Aren't Really Yours

http://www.dailyfinance.com/2013/08/28/credit-card-rewards-points-arent-really-yours/

Hyland Begins First Day As NCUF Exec Director Posted by Bryan Kent on 9:09 AM

Hyland Begins First Day As NCUF Exec Director                    

http://www.cuna.org/WebAssets/Pages/newsnowarticle.aspx?id=61482&blogid=448

Illegal Fees, Consumer Deception Alleged In CFPB Suit Posted by Bryan Kent on 9:12 AM

Illegal Fees, Consumer Deception Alleged In CFPB Suit

http://www.cuna.org/WebAssets/Pages/newsnowarticle.aspx?id=61389&blogid=451

Fed to Collect $440 Million From 70 Banks for Regulatory Costs Posted by Bryan Kent on 8:55 AM

Fed to Collect $440 Million From 70 Banks for Regulatory Costs

http://www.bloomberg.com/news/2013-08-16/fed-to-collect-440-million-from-70-banks-for-regulatory-costs.html

CFPB: Who Pays For Remittance Transfer Mistake? Posted by Bryan Kent on 3:37 PM

CFPB: Who Pays For Remittance Transfer Mistake?

http://www.cuna.org/WebAssets/Pages/newsnowarticle.aspx?id=61269&blogid=451

Making the Case for Ending NCUA's Corporate Assessments Posted by Association of Vermont Credit Unions on 1:34 PM

CUNA Chief Economist Bill Hampel makes the case in this video interview for termination of NCUA's continued corporate credit union stabilization fund assessments. Watch below for this and other issues in the latest "Inside Exchange" video from CUNA.

Judge Fierce On Fed Interchange Rule Posted by Bryan Kent on 9:24 AM

Judge Fierce On Fed Interchange Rule

http://www.cuna.org/Stay-Informed/News-Now/Washington/Judge-Fierce-On-Fed-Interchange-Rule/

Mother Knows Best Posted by Bryan Kent on 9:29 AM

Mother Knows Best

http://www.cuinsight.com/mother-knows-best.html

Study Reveals Best Practices To Improve CU Member Support Posted by Bryan Kent on 9:19 AM

Study Reveals Best Practices To Improve CU Member Support

http://www.cuna.org/WebAssets/Pages/newsnowarticle.aspx?id=61182&blogid=448

What's Next On Interchange? Posted by Bryan Kent on 9:15 AM

What's Next On Interchange?

http://www.cuna.org/Stay-Informed/News-Now/Washington/What-s-Next-On-Interchange-/

Video: Effect of Court Ruling on Interchange Posted by AVCU on 3:01 PM

An update from CUNA's General Counsel Eric Richard and EVP of Communications Paul Gentile on last week's court ruling striking down the Fed's interchange cap for institutions over $10B in assets.

3 Mistakes Banks (& CUs) Make in Social Media Posted by AVCU on 2:31 PM

American Banker opines on the three biggest mistakes that financial institutions make when it comes to social media. Chief among them is not getting with the program and ignoring social media when your members/customers and employees are all over it. That leads to lost business or employees conveying something you'd rather not have conveyed.

Read more about the 3 biggest social media mistakes for financial institutions here.

Free White Paper: Future of Payment Systems for CUs Posted by Association of Vermont Credit Unions on 1:29 PM

In 2011, the Filene Research Institute issued "Innovations in the Payment Ecosystem" in which it reported that after three decades of relative stability, the payments system was on the verge of an inflection point. The six highly interconnected factors driving change included:

1. The growth of mobile,
2. The emergence of an always-connected world,
3. Software developments in cloud computing and apps,
4. The availability of data for behavioral targeting,
5. Cheaper and easier data analysis, or mashups, and
6. Regulation that increasingly cuts off old lines of revenue.

Two years later not a lot has changed, confirming a Bill Gates’ quote, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next 10.”

Filene has issued a new 2013 free research paper on the Future of Payment Systems for Credit Unions" in which it focuses on the effect on community chartered credit unions:

• First, it examines the definition of disruptive innovation and how it relates to the payments ecosystem.
• Second, it updates the current state of payments.
• Third, it provides guidance on actions to take to prepare for the future of payments system, and 
• Fourth, it lays a framework that provides early warning signs to true disruptive innovation in the payments ecosystem.

This white paper offers a research overview, provides information, and suggests actions that credit unions can take now to avoid falling victim to the last, less-well-known part of Gates’ quote: “Don’t let yourself be lulled into inaction.”

Download the Future of Payment Systems for Credit Unions here.

Free: Payment Systems Webinar Series Posted by Association of Vermont Credit Unions on 1:13 PM

Dozens of new payment technologies are emerging for consumers and it’s impossible to predict which ones will take hold versus those that will fail. But, there are things your credit union can and should do to be prepared.  That's why CUNA and AVCU are providing member credit unions with a series of FREE monthly webinars that will each feature a speaker from the payments industry to present their spin on the evolving payments landscape for financial institutions. The dues-supported webinars are as follows:

• 8/19/13 Visa's View of Future of Payments Industry, 2:00 p.m: Hear Visa's view on the future of payments. Join Mark Crager, Head of Emerging Products Sales for Visa Inc., to discuss:
• The growing impact of mobile between financial institutions and cardholders.
• The various competitive solutions to facilitate payment in all environments.
• The need to keep cardholder products competitive with evolving competing forms of payment.
• The ways Visa is growing the mobile ecosystem for FIs to capitalize on mobile migration. 

• 9/16/13 Emerging Payment: An In-Depth Look From CO-OP Financial Services (details tba)
•  10/14/13 PSCU’s Vision of Payments (details tba)

Other payment technologies resources:

• CUNA Introduction to Payment Systems eSchool (Recorded)
• CUNA Advanced Payment Systems eSchool (Recorded)

Pass the Popcorn! – Credit Unions Becoming More Relevant Posted by Bryan Kent on 9:03 AM

Pass the Popcorn! – Credit Unions Becoming More Relevant

http://www.cuinsight.com/pass-the-popcorn-credit-unions-becoming-more-relevant.html

CUNA, Coalition Ready Response, Strategy on Interchange Ruling Posted by Bryan Kent on 8:57 AM

CUNA, Coalition Ready Response, Strategy on Interchange Ruling

http://www.cuna.org/WebAssets/Pages/newsnowarticle.aspx?id=60799&blogid=451

Judge Dismisses Challenge To Dodd-Frank Constitutionality Posted by Bryan Kent on 9:22 AM

Judge Dismisses Challenge To Dodd-Frank Constitutionality

http://www.cuna.org/WebAssets/Pages/newsnowarticle.aspx?id=60765&blogid=451

Why You May Want to Give the CFPB’s Responsible Business Conduct Bulletin a Closer Look Posted by Bryan Kent on 9:19 AM

Why You May Want to Give the CFPB’s Responsible Business Conduct Bulletin a Closer Look

http://www.cuinsight.com/why-you-may-want-to-give-the-cfpbs-responsible-business-conduct-bulletin-a-closer-look.html

Dealing With Internal Brand Threats Posted by Bryan Kent on 8:59 AM

Dealing With Internal Brand Threats

http://www.cuinsight.com/dealing-with-internal-brand-threats.html

NCUA Board Approves 8BP Corporate Fee for 2013 Posted by Bryan Kent on 11:41 AM

NCUA Board Approves 8BP Corporate Fee for 2013

http://www.cutimes.com/2013/07/25/ncua-board-approves-8bp-corporate-fee-for-2013-ons