Which board practices actually improve credit union performance? Using in-depth interviews and survey tools, researchers from the Rotman School of Management at the University of Toronto plumbed credit union board practices in key areas, including time allocation, decision-making processes, board composition, director selection, board performance measures, and credit union performance measures. The study uncovers a handful of clear performance winners, while showing several areas ripe for improvement.Click here to download this brand new report
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