An on-going exam survey of CUs by CUNA and leagues lets CUs share exam experiences anonymously. The survey provides a vehicle for feedback on recent exam by NCUA or state regulators. It covers topics such as the length of an on-site exam, satisfaction with the exam and the results, and problems areas--if any--noted by the examiner.
Survey replies are confidential, and identifying information from individual credit union respondents is not seen by individuals outside of CUNA's Market Research Department. Only summary results are reported. The report is divided into summary results by asset categories, and by state vs. federal charter. A few finding from the most recent survey reveal that:
- More CEOs are satisfied with their exams (65%) than dissatisfied (21%), which is the highest level of overall satisfaction in the four years the study has been conducted.
- Exam duration for all CUs averages 9.2 days
- 30% of CUs report being under one or more Documents of Resolution (DORs), compared to 40% the prior year.
- Exams by state examiners are less likely to include DORs than exams in which NCUA is involved.
- Satisfaction with examinations conducted solely by state examiners are rated similarly to NCUA-only exams, but joint exams are rated lower than either.
- As expected, CUs whose CAMEL rating declined during the exam are not very positive about the experience.
To maximize the benefit of survey results for CUs, its important they all participate. See the resutls of the last 3 surveys and learn how to participate at https://www.cuna.org/survey/
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